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Debt Collector : Definition and Responsibilities


The debt collector is the one who collects a company's unpaid debts.
He generally works within a collection agent division, often in an “open space”, with quantitative objectives to achieve (number of calls/day, amounts of debts to be collected, etc.).
His position may consist of only making telephone calls dedicated to recovery, but he can also negotiate payment schedules, or even go as far as pre-litigation through formal notices.
He can also compile legal files in complex cases (collection of elements), for the litigation department or an external firm.
He can either work in B to B or B to C and often has a very strong link with the internal sales force.

Debt collector

The debt collector is the one who collects a company's unpaid debts.
He generally works within a collection agent division, often in an “open space”, with quantitative objectives to achieve (number of calls/day, amounts of debts to be collected, etc.).

His position may consist of only making telephone calls dedicated to recovery, but he can also negotiate payment schedules, or even go as far as pre-litigation through formal notices.
He can also compile legal files in complex cases (collection of elements), for the litigation department or an external firm.
He can either work in B to B or B to C and often has a very strong link with the internal sales force.